DELTAQUEST CONFIGURATION AND DIAGNOSTIC SOFTWARE 1

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DELTAQUEST CONFIGURATION AND DIAGNOSTIC SOFTWARE

DQ-SW-01

'Installation and maintenance made easy'

DQ-SW-01 DeltaQuest Configuration and Diagnostic Software is used for configuring and testing DeltaQuest access controllers when they are installed in a network. The software can be installed on the PC that will host the third-party access control or membership program. This powerful and user-friendly software tool is used to configure all DeltaQuest controllers in the network. It also provides a wide range of testing and device discovery features for both DeltaQuest controllers and existing CRC400 controllers that are on the network.

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PRODUCT FEATURES & BENEFITS

The Configuration and Diagnostic software is an essential requirement for the installation and subsequent maintenance of a DeltaQuest access control network.

Running on a standard specification PC, it communicates with the master DeltaQuest device using either a USB port or via a TCP/IP network. It provides a user-friendly platform for the configuration and monitoring of all connected devices and the communication network. It provides a full range of functional test tools and allows the uploading of firmware updates to all DeltaQuest devices.

Benefits

Enable installers to remotely configure each controller in the network
Names and ID’s can be assigned to each device to help administrators
Configuration data can be saved and re-applied as necessary
Configuration data can be used to create PDF reports for reviewing and analysis
Can discover which devices are connected to the network
Monitors the status of each device with relation to power supply and alarms
Communications to and operation of each device can be fully tested
Firmware upgrades can be carried out remotely
TCP/IP network parameters can be configured
Supports existing CRC400 devices

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Specifications

PC platform:	Windows 7 onward
Devices supported:	All DeltaQuest and CRC400 access controllers
Communications options:	TCP/IP and USB

Streamlined Setup and Maintenance for DeltaQuest Networks

The DQ-SW-01 software provides installers and facility managers with a centralised platform for configuring, monitoring, and troubleshooting DeltaQuest access control networks. When commissioning new installations at leisure centres or fitness clubs, engineers can use the software to discover all connected modules, assign unique identifiers, and configure reader parameters without physically accessing each unit.

The software also supports legacy CRC400 controllers, making it valuable during phased upgrades where both old and new hardware coexist on the same network.

For ongoing maintenance at membership venues, the diagnostic features enable remote monitoring of power supply status, alarm conditions, and communication health across all access points. Configuration data can be saved and exported to PDF reports, providing facility managers with documentation for compliance audits or insurance requirements.

The ability to push firmware updates remotely reduces site visit requirements for multi-venue leisure operators, while TCP/IP connectivity means technicians can perform diagnostics from any networked workstation rather than requiring physical access to the master controller.

Streamlined Setup and Maintenance for DeltaQuest Networks

Remote Config
Configure all network controllers without physical access to each unit.

Firmware Updates
Push firmware upgrades remotely to all connected DeltaQuest modules.

PDF Reports
Export configuration data to PDF for compliance documentation.

Legacy Support
Works with both DeltaQuest and legacy CRC400 controllers.

Frequently Asked Questions

What operating systems does the software support?

DQ-SW-01 runs on Windows 7 and later versions. It connects to the DeltaQuest master module via USB or TCP/IP network connection.

Does the software require a licence key?

The software is provided under the DQ-SW-01 product code and includes all configuration and diagnostic features. Contact Nortech for specific licensing terms for multi-site deployments.

Can the software configure readers connected to DeltaQuest?

The software configures DeltaQuest controller parameters including module IDs, communication settings, and relay timing. Reader-specific settings depend on the reader type but relay output times and request-to-exit parameters are configurable through the software.

How does device discovery work?

The discovery feature scans the USB or TCP/IP connection and identifies all DeltaQuest and CRC400 modules on the RS485 network. Each discovered device can then be named and configured individually.

Can configuration be backed up and restored?

Yes, configuration data for all networked controllers can be saved to file and reapplied as necessary. This is useful when replacing modules or replicating setups across multiple sites.

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Case Studies

DeltaQuest Enhancing Access Control at Newport Live Leisure Sites

THE CLIENT Newport Live is a charitable trust which provides sporting, leisure, theatre and cultural activities in...

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